Privacy Policy for Auto Universal

Auto Universal operates our online platform at autouniversalstpetersburg.com. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service, and the choices you have associated with that data.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our service for various purposes to provide and improve our services to you.

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• First name and last name
• Email address
• Phone number
• Physical address (for vehicle transactions or deliveries)
• Vehicle identification numbers (VINs) and vehicle details (e.g., make, model, year, mileage) when you inquire about buying, selling, or trading a vehicle
• Financial information (e.g., for financing applications, trade-in valuations), which is collected securely and processed by trusted third-party partners.

Usage Data

We may also collect information on how our service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

• Session Cookies: We use Session Cookies to operate our service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

How We Use Your Information

Auto Universal uses the collected data for various purposes, primarily to facilitate our automotive retail and brokerage services:

• To provide and maintain our service, including processing your vehicle inquiries (buying, selling, trade-ins), scheduling appointments, and managing transactions.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer care and support.
• To provide analysis or valuable information so that we can improve the service.
• To monitor the usage of the service.
• To detect, prevent, and address technical issues.
• To communicate with you regarding vehicles, services, special offers, and other information that may be of interest to you, in accordance with your communication preferences.
• To comply with legal obligations, enforce our terms, and protect our rights or the rights of others.

Disclosure of Your Information

Your Personal Data may be disclosed in the following situations:

• Business Transaction: If Auto Universal is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Disclosure for Law Enforcement: Under certain circumstances, Auto Universal may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Legal Requirements: Auto Universal may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of Auto Universal
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability
• Service Providers: We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This may include partners for financing, vehicle history reports, or marketing efforts.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement reasonable physical, technical, and administrative safeguards designed to protect personal information within our organization.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following data protection rights:

• The right to access – You have the right to request copies of your Personal Data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent – At any time, you have the right to withdraw your consent where Auto Universal relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at 250 Carillon Pkwy, #415, St Petersburg, FL 33716.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: 250 Carillon Pkwy, #415, St Petersburg, FL 33716